The Grey Arrow Mean on Snapchat: A Quick Guide (2023)

Snapchat is a popular social media platform that allows users to send ephemeral messages and photos to their friends. One of the features of Snapchat is the ability to see when your message has been delivered and opened by the recipient. When a grey arrow appears next to a message, it means that the message has not yet been delivered.

What Does the Grey Arrow Mean on Snapchat? If you’re seeing a grey arrow next to your messages on Snapchat, it can be frustrating and you may be wondering what’s going on. In this guide, we’ll take a closer look at what causes the grey arrow to appear and how you can fix it.

What Causes the Grey Arrow to Appear

There are a few different reasons why the grey arrow may appear on Snapchat. Some of the most common causes include:

Connection issues

If you don’t have a strong internet connection, Snapchat may be unable to deliver your message. This can cause the grey arrow to appear next to your message.

Outdated app version

If you’re using an outdated version of the Snapchat app, it may not be functioning correctly. This can also cause the grey arrow to appear.

Other technical issues

There may be other technical issues that are causing the grey arrow to appear. This could be a problem with the app itself or with your device.

If you’re seeing the grey arrow on Snapchat, it’s important to try to determine the cause so that you can take the appropriate steps to fix it.

How to Fix the Grey Arrow

If you’re seeing the grey arrow on Snapchat, here are a few steps you can try to fix it:

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Check your internet connection

The first thing you should do is make sure that you have a strong internet connection. If you’re on a cellular connection, try switching to Wi-Fi. If you’re already on Wi-Fi, try restarting your router.

Update the app

If you’re using an outdated version of Snapchat, this could be causing the grey arrow to appear. Make sure you have the latest version of the app by going to the App Store (for iOS) or Google Play Store (for Android) and checking for updates.

Restart the app and your device

Sometimes, simply restarting the app and your device can help resolve technical issues. To do this, close the app and then restart it. If that doesn’t work, try restarting your device.

Reach out to Snapchat support

If none of the above steps work, you may need to reach out to Snapchat support for further assistance. You can find contact information for Snapchat support on their website.

It’s worth noting that the grey arrow on Snapchat is typically a a issue and can often be fixed by following the above steps. However, if the issue persists, it may be worth reaching out to Snapchat support for further help.

Things to know about Snapchat

Snapchat is one of the most popular messaging apps available today, with over 238 million daily active users around the world. It has become a staple in modern communication, allowing people to send messages and videos both publicly and privately. Whether you’re an experienced user or just starting out, here are some key things to know about Snapchat:

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First of all, it pays to be aware of the different types of content that can be posted on Snapchat. This includes photos, videos, GIFs, stickers, and audio. Knowing how to use these different types will help you make the most out of your Snapchat experience. Secondly, it’s important to remember that everything shared on Snapchat disappears after 24 hours unless saved as a “memory” or sent as part of a “story” which lasts for up to 30 days.


In this guide, we’ve covered what the grey arrow on Snapchat means and some possible causes of this issue. We’ve also discussed a few steps you can take to try to fix the grey arrow, including checking your internet connection, updating the app, restarting the app and your device, and reaching out to Snapchat support.

If you’re seeing the grey arrow on Snapchat, we encourage you to try the above steps to see if they help resolve the issue. If the issue persists, there are other resources available to you, such as Snapchat support and online forums, where you can seek further assistance.

Overall, the grey arrow on Snapchat is typically a temporary issue that can be fixed with a few simple steps. This guide is written by ITlush, we hope this guide has been helpful in understanding the grey arrow and how to resolve it.

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