Considering the present business scenario, there is an endless string of meetings, conferences, interviews, seminars and a lot more conducted regularly. All of these have led to the importance of recording the proceedings of the events for further analysis and to refrain from the threats of lawsuits and legal obligations.
When choosing a professional agency offering transcription services, it is important to check whether they offer quick service and how much they charge. This post will help you get aware of 4 important questions that will help you to choose the right agency offering the best transcription services.
Level of Accuracy You Guarantee
If you have ever used speech-to-texts apps, it is evident that the level of accuracy isn’t great enough. In addition to the quality of the transcripts, there is some background noise, more than two speakers at a time and different accents. But professional agencies ensure that the accuracy level is of the top-notch level and matches the requirements of the businesses.
Turnaround Time
This is one question that businesses should ask before getting the final deal. The turnaround time varies from agency to agency and also depends on the amount of work to be converted into transcripts.
Usually, professional agencies offer transcripts between 24 to 36 hours; in most cases, customers are not asked for delivery fees. Make sure that the agency you are planning to choose also offers the same benefit.
Security/Privacy
Professional transcription agencies are given the raw files to convert, and the biggest concern is related to the security of those files. Most of them contain confidential content like law enforcement, medical records, business meetings, etc. So it is important to confirm that the service provider uses maximum precautions to ensure the security of the documents given.
Hidden Charges
Certain agencies are available in the market that takes hidden charges from the clients for delivering the transcripts and for many other services. But professional agencies make sure that they take only nominal changes, and it does not involve any hidden or extra charges irrespective of the type of transcription they provide. The charges will be the same for different types of transcription services, and there will be no difference.
The four questions above will help you get the most efficient and professional agency to get the best transcription services. Make sure the agency has a significant amount of experience in the market.
