HP Printer Default Admin Password Not Working: How to Fix It

HP printers are equipped with an administrator password that helps users secure printer settings and network configurations. However, there are instances where the hp printer default admin password, preventing users from accessing essential features. This article provides detailed troubleshooting steps to resolve the issue and regain access to your HP printer’s settings.

Common Reasons Why HP Printer Default Admin Password Is Not Working

If your HP printer’s default admin password is not working, it could be due to one of the following reasons:

1. The Password Was Changed: If the admin password was previously modified, the default credentials will no longer work.
2. Printer Firmware Update: Some firmware updates reset or change default login credentials.
3. Incorrect Default Password: Newer HP printers may have a unique default password, usually found on a label on the printer.
4. Factory Reset Not Applied: If the printer was reset improperly, the old credentials may still be in effect.
5. Network or Browser Cache Issues: Stored credentials or browser cache might be interfering with login attempts.

How to Fix HP Printer Default Admin Password Not Working

1. Check the Default Password on the Printer Label

Some HP printers, especially newer models, have a unique default password printed on the device. To find it:

• Look for a label on the back, bottom, or inside the printer’s cartridge access door.
• The password may be labeled as “admin password”, “EWS password”, or “Wi-Fi Direct password”.

2. Try Common Default Credentials

If the password label is not present, try the following default credentials:

• Username: admin or leave blank.
• Password: admin, password, 123456, or leave blank.

3. Reset the Admin Password Using HP Embedded Web Server (EWS)

If you can access the HP Embedded Web Server (EWS), follow these steps to reset the password:

1. Find the Printer’s IP Address:
   • Print a Network Configuration Page from the printer’s control panel.
   • Find the IP Address under network settings.
2. Access the Printer’s Web Interface:
   • Open a web browser and type the printer’s IP address.
   • Press Enter to open the login page.
3. Login with Default or Known Credentials:
   • Try admin as the username and leave the password field blank.
   • If access is granted, navigate to Security Settings to reset the password.
4. Reset the Password:
   • Enter a new password and save the changes.
   • Restart the printer to apply the new settings.

4. Reset HP Printer to Factory Settings

If you still cannot access the admin settings, a factory reset may be required.

Reset via Printer Control Panel:

1. Navigate to Setup > Printer Maintenance > Restore Defaults.
2. Select Restore Factory Defaults.
3. Confirm and wait for the printer to restart.
4. Try logging in using the default credentials.

Reset via Button Combination (for Non-Touchscreen Models):

1. Turn off the printer.
2. Press and hold Cancel + Wireless buttons (or specific key combinations for your model).
3. Turn on the printer while holding the buttons.
4. Release the buttons when the printer resets.
5. Use the default password printed on the device.

5. Reset Password via HP Smart App

For newer HP printers, you can reset the password using the HP Smart App:

1. Open the HP Smart App on your phone or computer.
2. Locate your printer and go to Advanced Settings.
3. Under Security Settings, choose Reset Password.
4. Save the changes and restart the printer.

6. Update Printer Firmware

If the default password is not working due to a firmware issue, updating the printer firmware might resolve the problem:

1. Visit the HP Support Website and download the latest firmware for your printer model.
2. Install the firmware update using a USB connection or through HP Smart App.
3. Restart the printer and check if the default password works.

7. Contact HP Support

If all else fails, contact HP Customer Support for further assistance. Provide your printer model and serial number to get troubleshooting guidance or a master reset code.

How to Prevent Future Login Issues

To avoid password problems in the future, follow these best practices:

• Write Down or Save the New Password Securely: Store the password in a safe place.
• Use a Strong Password: Combine letters, numbers, and symbols for enhanced security.
• Regularly Update Printer Firmware: Prevent compatibility and security issues by keeping your printer updated.
• Enable Password Recovery Options: If available, set up recovery options within the HP Embedded Web Server.

Conclusion

If the default admin password for your HP printer is not working, check for unique device credentials, reset the password via EWS or the HP Smart App, or perform a factory reset. Updating firmware and following security best practices will help prevent future login issues. If needed, reach out to HP Support for further assistance.